Apply for Support Specialist

Profile

Basic information about you

Contact Information

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Application Details

Summarize your relevant experience

Schedule & Availability

Day and evening shifts available, weekdays and weekends (24/7/365 operation)

Work Eligibility

This helps us coordinate shift scheduling across locations.

Employer Questions

The following questions help us understand your fit for this remote healthcare support role.

This role requires a wired Ethernet connection (WiFi is not accepted). Minimum speeds: 50 Mbps download / 10 Mbps upload. Latency under load must be under 100ms (under 70ms preferred).

Please run the Waveform Bufferbloat test at waveform.com/tools/bufferbloat while connected via Ethernet (not WiFi). After the test completes, copy the "Share Your Results" link and paste it below.

What we look for: Download/Upload speed and latency numbers on the right side of the results (we do not evaluate the letter grade on the left). Latency under load must be under 100ms; under 70ms is preferred.

Where to find the share link:

Screenshot showing the Share Your Results link at the bottom of the Waveform Bufferbloat test results page

Bilingual English/Spanish is strongly preferred for this role.

List any systems you've worked with (e.g. Epic, Athena, eClinicalWorks, Nextgen, Microsoft Office, Google Workspace).

Accurate documentation during calls is essential. 40+ WPM preferred.